Services


SERVICES

SERVICES

With over 30 years of combined IT service provision and data handling expertise, we are positive we can find you the perfect IT solution

SERVICES

SUPPORT

If you are one of Sureline's fully supported customers, you will have access to our 24/7 out of hours support team

SERVICES

BESPOKE NETWORKS

Your data network is a critical component for any business. Sureline create bespoke networks that fulfill your specific requirements

SERVICES

SERVICE LEVEL AGREEMENT

One of the many ways in which we measure the level of service we provide. We have recently reviewed our Service Level Agreement in order to provide the best possible customer care

Sureline call us

Call us today on:
01732 252 000

We understand that our employees are our greatest asset.  We strive to create a dynamic environment that staff want to work in and positively contribute to.  We feel that by ensuring they are supported and happy in the workplace, this will replicate in the level of care towards our customers.

By asking us to manage any part of your communications infrastructure, Sureline undertakes to deliver and support technology projects. When considering the best way to deliver our products and services to our customers, we refer to the following Sureline service promises;

  • Credibility – We work hard to gain trust and respect.  We pride ourselves on our proven record of service excellence and have well established ongoing relationships with companies from our inception.
  • First impressions matter – We aim to make every experience you have with Sureline to be friendly, supportive and productive.
  • Maintaining our place at the forefront of development and innovation – We are constantly striving to be at the top of our profession. As we are vendor independent, we feel it is important to only recommend relevant products and services that are cost-effective, fully tested and easy to use.
  • Flexibility – We are responsive to our customers needs and the constantly changing landscape of technology.  We listen attentively and understand how to meet objectives through flexible services and solutions.
  • Personal relationships – Our customers and their business are important to us.  We aim to provide outstanding levels of customer satisfaction.